Custom Service Representative

Conyers, GA

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

Who we are

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time in the Metro area.  What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only customer service representative they’ll work with. How much can you earn when you truly are the best? People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. 

What we do

We are a team of HVAC service professionals who go the extra mile to ensure peak performance for your home’s comfort!

The big task

You will promote customer satisfaction by converting incoming customer calls into booked service appointments.

Key sub-tasks

• You will need to learn the call script in order to sound professional and authentic when speaking with our customers.

• Participate in training so that you grow and develop as a professional. 

• Maintain and update our customer database with complete and accurate information. 

• Maintain communication with dispatch and your manager.

Desired skills and experience

If you can achieve the above and you find it fun and challenging - you have just the right amount. Knowing ServiceTitan and any prior experience with Nexstar Network coaching practices is a huge plus! 

What we offer

• Our top performers are among the highest paid in [name of. You’ll have unlimited earning potential.

• A family. This is last on the list because it’s the most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at All Air.

Learn more about us

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about All Air by visiting our Website

Equal Opportunity Employer