Residential HVAC Working Service Manager

Covington, GA

Join Our Team as a Residential HVAC Field Service Manager!

Ready to Lead While Still Doing What You Love in the Field? This Role Is for You.

All Air Heating, Cooling, and Healthy Air is looking for an experienced Residential HVAC Service Manager or a highly skilled technician ready to take that next step into leadership. Whether you're currently managing a team or you're the go-to tech everyone trusts, this is your opportunity to grow your career in a company that values leadership, mentorship, and customer satisfaction.

This is a flexible hybrid role—you’ll spend time both in the field and in the office, depending on the needs of the team. Some days may call for hands-on support with service calls, while others will focus more on coaching techs, reviewing jobs, and ensuring smooth communication between departments. We’re looking for someone who can wear both hats and step in wherever they’re most needed.

Responsibilities

  • Diagnose and troubleshoot residential HVAC systems with accuracy and efficiency.
  • Provide technical support, training, and guidance to service and install technicians.
  • Support office staff with job follow-ups, quoting, scheduling, and ensuring communication between teams
  • Integrate sales strategies across departments to drive profitable results.
  • Coach technicians on establishing customer rapport to sell the right products and services.
  • Handle escalated service calls or customer concerns when needed
  • Monitor and advise field technicians on performance improvements.
  • Manage team schedules to meet ongoing customer demand and seasonal spikes.
  • Review and approve invoices, time cards, curbside feedback, and option sheets.
  • Serve as a technical backup for field technicians when necessary.
  • Help drive team accountability while fostering a positive and supportive work culture.

We’re Looking for Someone Who:

  • Has 5+ years of HVAC service experience (residential preferred)
  • Is a strong communicator with natural leadership ability
  • Thrives in a fast-paced environment and can juggle multiple priorities
  • Is passionate about mentoring others and leading by example
  • Can balance working hands-on in the field with managing team performance

Experience the Benefits of Working for All Air:

  • Locally owned, family-run for 20+ years
  • A growing company with room for upward mobility and continued training.
  • Leadership values your input and supports your growt
  • Full-Time, Year-Round Work
  • Time Off on Major Holidays
  • Work-Family Balance Flexibility
  • Overtime Opportunities
  • 401(k) Retirement Plan Oppurtunity
  • Tuition Reimbursement
  • Comprehensive Training and Mentorship
  • Access to Online Training through NexTech Academy
  • State-Of-The-Art Tools and Technology
  • Close-Knit, Fun-Loving Work Family
  • Company-Sponsored Events

Perks and Benefits

  • Competitive Hourly Pay, Plus Overtime, Paid Weekly!
  • Paid Time Off for Vacation, Sickness, or Personal Time After Just 90 Days!
  • Wellness Program and Insurance Reimbursement
  • Yearly Anniversary Bonus
  • Paid Family Leave
  • Cell Phone Allowance
  • Stylish Uniform Shirts and Cool Hats
  • Fully Stocked, Well-Maintained Company Trucks
  • Daily Company-Provided Snacks and Water
Whether you’re an experienced Service Manager or a senior technician ready to lead others while staying hands-on, we’d love to hear from you.

Step Into An Awesome Opportunity With All Air Today!

Equal Opportunity Employer